Utility Bill Audit
Your rate schedule is a choice.
Many businesses are on the wrong one
The last 12 months of bills for each account you want checked. PDFs are fine.
Commercial electricity, gas, and water accounts are billed under tariff schedules with dozens of variants — demand charges, rider fees, tax classifications, meter multipliers. Utilities apply them automatically and rarely revisit them, and refund rules vary by state and provider — so every review starts from the specific tariff that governs your account.
What we look for
Every account we receive is checked against all five, in this order, before anything else is opened.
- 1
Accounts placed on a rate class that doesn’t match the actual load profile
- 2
Demand charges based on estimated peaks that were never trued up against actual meter data
- 3
Sales tax charged on exempt usage (manufacturing, resale, certain nonprofits)
- 4
Meter multiplier and billing-unit errors that scale every single invoice
- 5
Rider and surcharge fees applied to account types they don’t cover
Where the money hides
A demand charge set from an estimated peak and never trued up against meter data repeats on every bill until somebody reads the meter.
- What you get
A line-item findings report per account and per location, refund claims filed with the utility, and — where a better tariff exists — the switch handled, so the overcharge also stops going forward.
- What it costs
50% of refunds recovered. No findings, no fee.
- What to send
The last 12 months of bills (PDFs are fine) for each account you want checked. That’s all we need to start; if we spot something, we may ask for your service agreement.
- How long it takes
Findings report in about two weeks. Utility refund processing typically takes one to three months; we manage the claims.