Anchorreclaim

Merchant card fee audit

Card processing statements are among the least readable documents in business. Downgraded transactions, padded interchange categories, duplicate assessments, rate creep after the first year, and fees for services never ordered sit inside them, behind terminology built not to be questioned.

Three statements. The full ones, not the summary page.
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Verify us before you send anythingEvery line below is independently checkable
Contracting party
LGA International GmbH
Telephone
+1 929 475 8496We work in writing, so that every finding leaves a record you can forward. Email reaches us fastest.
Email
info@anchorreclaim.comAnswered in writing within 48 business hours

What we look for

Each of these is a rule that exists in writing somewhere — a filed tariff, a signed contract, a state statute — and can be checked against your own documents.

  1. 01Interchange downgrades

    Transactions settled in a costlier category than they qualified for, usually for a fixable procedural reason.

  2. 02Padded interchange

    A markup presented as though it were the network's own cost.

  3. 03Duplicate assessments

    The same network fee charged twice under two names.

  4. 04Rate creep

    Increases applied after the first year that were never announced and never questioned.

  5. 05Fees for services never ordered

    Statement fees, compliance programs, and equipment charges attached to accounts that do not use them.

Business district street with flags in subdued evening light
Interchange is published by the card networks. What a processor adds on top of it is not — which is exactly why it is worth reading the full statement rather than the summary.

What to send

Documents you already hold. Nothing to prepare, nothing to export, no access to any system — and nothing is uploaded until the agreement is signed.

  1. 01Three monthly processing statements

    The complete statements, including the interchange detail pages.

We do not need anything that identifies an individual person.

This is arithmetic against published rules, not an inspection of your staff. If a document you are about to send happens to contain names, redact them or send the summary page instead — the arithmetic does not change.

What you get, and what it costs

The deliverable is the same whether or not there is money to recover: a written document that states what was checked, against which rule, and with what result.

Your effective rateOne number, in plain English, that you can hold your processor to at renewal.
A breakdown per transaction typeWhat you actually pay, separated from what the statement implies you pay.
Recovery of identifiable overchargesPursued with the processor where the error is documented.
If nothing is recoverableA short written all-clear. Worth having: it means the billing was done correctly.
Our fee40 % of what is actually refunded or credited to your account. Nothing up front, nothing hourly, nothing if we find nothing.

How long it takes

First replyWithin 48 business hours, in writing.
Findings reportAbout ten days.
RecoveryDepends on the processor's own dispute process; we manage it.

Three facts to begin

Your state, your approximate annual spend, and the vendor. That is enough for us to tell you whether a review is worth your time — before any document changes hands.

Start a reviewRead the fee and confidentiality terms first