Anchorreclaim

Telecom and internet audit

Telecom billing survives on inertia: circuits for locations that closed, services ordered once and never cancelled, promotional rates that quietly expired, third-party charges crammed onto invoices, taxes applied at the wrong rate. Almost nobody reconciles what is billed against what exists. That reconciliation is the audit.

Three months of invoices, every provider, every location.
Start a review
Verify us before you send anythingEvery line below is independently checkable
Contracting party
LGA International GmbH
Telephone
+1 929 475 8496We work in writing, so that every finding leaves a record you can forward. Email reaches us fastest.
Email
info@anchorreclaim.comAnswered in writing within 48 business hours

What we look for

Each of these is a rule that exists in writing somewhere — a filed tariff, a signed contract, a state statute — and can be checked against your own documents.

  1. 01Circuits still billed after disconnection

    The single most common finding in this category, and the easiest to evidence.

  2. 02Contract rates never applied

    A negotiated rate that never made it into the billing system, or one that expired without notice.

  3. 03Services ordered once and never cancelled

    Lines, features, and add-ons that outlived the reason they were ordered.

  4. 04Third-party charges

    Charges from other vendors placed onto the carrier invoice, sometimes without authorization.

  5. 05Taxes and surcharges at the wrong rate

    Applied by jurisdiction, and frequently by the wrong one.

Utility pole with insulators and lines against an even grey sky
A circuit that no longer serves anything still bills. It stops when somebody compares the invoice against the sites that actually exist — which is a list you already have.

What to send

Documents you already hold. Nothing to prepare, nothing to export, no access to any system — and nothing is uploaded until the agreement is signed.

  1. 01Three months of invoices

    All providers, all locations.

  2. 02Contracts, if you have them

    Helpful, not required to start.

We do not need anything that identifies an individual person.

This is arithmetic against published rules, not an inspection of your staff. If a document you are about to send happens to contain names, redact them or send the summary page instead — the arithmetic does not change.

What you get, and what it costs

The deliverable is the same whether or not there is money to recover: a written document that states what was checked, against which rule, and with what result.

An inventoryWhat you are paying for, set against what exists. Often the more useful half of the report.
Refund claimsFiled with each carrier and followed through the dispute process.
A cancellation listThe services worth ending, so the cost stops rather than merely being refunded.
If nothing is recoverableA short written all-clear. Worth having: it means the billing was done correctly.
Our fee40 % of what is actually refunded or credited to your account. Nothing up front, nothing hourly, nothing if we find nothing.

How long it takes

First replyWithin 48 business hours, in writing.
Findings reportAbout two weeks.
Carrier disputesTypically 30 to 90 days. We run them.

Three facts to begin

Your state, your approximate annual spend, and the vendor. That is enough for us to tell you whether a review is worth your time — before any document changes hands.

Start a reviewRead the fee and confidentiality terms first